Monday, August 11, 2014

Social Media Marketing for Dummies - Part 2: Facebook

Well, this is overdue!

Back on June 6th, I started talking about how to use Social Media as an efficient marketing tool.

Today, I'm going into specifics. We're talking Facebook!
I know this is a "basics" class for some, but you'll have to look elsewhere on how to make a fanpage.

Facebook Promoted Posts


Option 1
Once your page is created, you can use "Facebook Promoted Pages" to get a boost in awareness. It's easy to use, and it's great to target a specific audience.

You can choose location (always good to segment geographically!).
You can choose interests (you know when Facebook asks you to click "like" on certain books, or hobbies? Well, you can use this information to target someone specific. If I'm selling hockey sticks, I can choose to only show my ad to someone who "likes" hockey, therefore limiting "wasted" targeting and getting a better ROI for your pay-per-like fee).

It will also show you a daily budget option, along with estimated number of new likes per day.

Option 2
You can also promote a single post from your page, instead of promoting your page in general. Doing a "Post Boost" lets you control what you want the population to see. Instead of seeing "Pierre's Hockey Sticks", they can see a specific photo of a product, or a post detailing a testimonial from a brand ambassador, etc. You decide what you want to boost!

Same as option 1, you can segment geographically and by interests, have daily budgets and estimated traffic.



Option 3
However, as we talked about before, everything depends on WHAT is your GOAL!
If it's raising awareness and getting more likes on Facebook so you can get the word out, then option 1 mentioned above is a good starting point.
If you want to raise online sales, because you're too cool for Facebook and don't care about likes and just want to go straight to the money, then you can use "Facebook Promoted Website".

Here, you link an "ad" that redirects the traffic to a specific web page on your site instead of by-passing on your Facebook page. By doing so, all of your clicks are already converted into website traffic, increasing online sales potential.
Same as options 1 and 2, you can segment geographically and by interests, have daily budgets and estimated traffic.

These are my 3 favorite integrated promotion tools from Facebook. Did I miss something you find important? Please comment below!


Facebook Insights


Now that you're putting effort into your Facebook presence, what should you do next?

Make sure you become familiar with Facebook Insights. It offers SO MUCH valuable information for free!
Such information includes best day of the week and best time of day to post (when you have the most active users), what type of posts are getting more engagement (text VS photo VS etc.),

It also gives you plenty of statistics, such as segmentation details (audience info), overall reach, visits, and geographical information on your followers. 

For now, I won't go into further details. I will eventually post about evaluating your overall Online marketing using Google Analytics, and will cover Facebook Insights in this post-to-come.

Any questions before then, just give me a shout!

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Pierre Babineau is an MBA graduate from Laval University. Currently working as an Industrial Marketing Advisor at FPInnovations, he has worked in Canada, USA, South Africa and India in numerous positions such as International Development Agent, Head of Trade Mission, Director of Internet Marketing and an Independent Consultant for various companies.

You can reach Pierre Babineau on TwitterLinkedIn or on his personal website.


Wednesday, August 6, 2014

How To Motivate People

My career is still in its beginnings, but I've had the privilege to manage numerous individuals in different positions over the years. Although managing and keeping order and discipline might be something that frightens some future managers, I have to say that the number one problematic [in my point of view, whatever that's worth] is keeping the troops motivated for the long run. There are many ways to make sure everyone keeps their heads up and pushes through the slumps, and I'll try to share what worked well for me.

Give Them Achievable Goals - Sometimes

The problem with motivation is that it's very fragile. If your objectives are too easy or too hard, employees will not give their 100%. So how can you assure that employees give their all?

I believe that, by giving multiple objectives, it is easier to keep everyone motivated.
  • Give them easy, achievable goals that will only require basic effort.
  • Give them medium goals that will be more demanding, either by working harder or just by forcing them to use some key talents that otherwise may be wasted. Usually, these talents are the reasons you hired them in the first place, but having the talents and using the talents are two different things.
  • Finally, give them goals that are difficult to achieve, where employees will feel a sens of accomplishment and distinction for surpassing "normal" expectations. These should be used as a way to offer recognition to your superstars (although I'm sure all of your employees are superstars!).

For this, I'll give you an example of managing 50 students-turned-international-development-agents as part of my time as Head of Trade Mission with the Missions commerciales de l'Université Laval. We would require each agent to make 10 cold calls per week (easy goal), participate in two sales pitch meetings (medium goal) and sign contracts (difficult goals). Nobody "failed", but only 2-5% of the members achieved the difficult goals each week which created a healthy sense of competition within our organisation. 

This structure of goals offers everyone a sens of accomplishment while it remains a motivation source to help the best shine and the others to push harder and not fall back in front of their peers.

Help Them Reach Their Dreams - Big or Small

Employees who you want to retain are often the ones you'll lose. Read that twice to make sure you remember.

There are numerous reasons for why it is hard to keep your superstar employees within the company, such as:

- Lack of a challenge: the responsibilities are making the employee feel like a babysitter. Give him responsibilities that match his capabilities, his ambition and his motivation. Top-notch employees will often be able to motivate themselves, but for a limited time. Challenging them with harder and harder tasks can help, but without knowing what the employee wants to achieve, time will take its toll and the employee will eventually look elsewhere to reach his or her potential.

- Lack of investment in employee development: I see a lot of my ex-colleagues flip-flop through different organizations every 6-12 months. I always ask them why, and more often than not they'll tell me they didn't feel like they were "one" with the company. Managers must make their employees feel like they're an important part of the strategic development plan of the organization, and the best way to do this is invest in their development. Training seminars, weekend conferences, trade shows and other industry-related activities as well as night classes are a great way to make employees believe they are valuable assets to the company's success.

Make Others Decide What to Do - Just Make Sure It's What You Want Them To Do!

I remember reading one of Dale Carnegie's books a few years back called "How to Win Friends and Influence People" [For anyone who's working in a group environment, be it as a manager or not, I strongly suggest reading it]. One thing that I learned from this amazing book is how to *cough* manipulate others. 

Now let's calm down - as far as I'm concerned, everything we do is somehow impacted by numerous influences. The chips you get at the grocery store, the car you buy, the coffee you drink and the clothes you wear are all decisions YOU make. But to say you make that decision alone would be foolish. There are so many outside influences that affect your decision-making process: friends & family, marketing campaigns, society (what image you want to project), etc.

So the idea here is to have a strong influence on the decision made by your employee that it is "guaranteed" to go your way.

When you're managing a large group, and you need everyone to be open to a proposed solution for a problem (like in company culture, structure or just a touchy situation that requires 100% acceptation of the proposed solution), you need to be able to communicate the message in a way that doesn't hurt the morale.

The easiest way to have a group of employees accept a decision is if this decision comes from  their inner-circle, discussed around the water cooler. So when you're faced with this situation, you have two possibilities.

  1. You can corner an employee into being your lab rat and convincing him to propose the desired solution. This can have horrible side-effects, such as groups forming within your employees since your lab rat is most likely the same every time and most employees are getting sick of his "corporate" ideas, or he can rat you out (no pun intended) and then you end up looking like quite an idiot.
  2. Option two, on the other hand, gives you methods to layout the landscape in a way that, through group brainstorming, your solution comes up as the ideal solution. The group will feel so intelligent for thinking up this master-plan that they can't wait to put it into gears. You, on the other hand, won't have to take heat in the situation and will be pleased with the results!

    Plus, this creates a sens of ownership for the employees who, collectively, have decided this plan of action. Therefore, there is a better chance of everyone pulling through to make it work. The solution will be implemented, employees will be happy because they were part of the brainstorm and believe they own the idea.

    Imposing a change could discourage your employees, while creating this sense of importance within the organisation will MOTIVATE them to succeed, to prove that their idea was the best!

PS: Haven't done this in a while, but I saw this ad and thought it was a good eye-catcher!

That Business Has An Amazing Marketing Plan

Until next time :)

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Pierre Babineau is an MBA graduate from Laval University. Currently working as an Industrial Marketing Advisor at FPInnovations, he has worked in Canada, USA, South Africa and India in numerous positions such as International Development Agent, Head of Trade Mission, Director of Internet Marketing and an Independent Consultant for various companies.

You can reach Pierre Babineau on TwitterLinkedIn or on his personal website.

Thursday, June 19, 2014

Make Sales With Twitter in #MONCTON!




I started talking about different social media tools last blog, and this time I'm just gonna discuss Twitter. I remember seeing a similar post on Twirp Communication's website a few weeks back, and I thought I could use the same idea for Moncton instead of Halifax.

I have too many clients who think that being on Twitter is irrelevant. I'm going to show you multiple examples of why being on Twitter can land you some $$ in Moncton. And hey, if it works in the small town of Moncton, it'll work virtually everywhere! ;)

Here are a few examples of searches and the results you can get [Of course, every search has "Moncton" + the following words]. I have some from random dates, just went through them quickly to give examples:

Search for "Recommend"

Anyone out there a photographer? Looking at Tina Robichaud, I'd say there are opportunities to get some work in the area! Go out there, look at what's going on, and reach out to potential clients! You can look at the conversation to see where it leads. You need to be on Twitter so people can recommend you!



Search for "Where can I"

Now, this is another simple one! Someone's looking for rubber boots ...you sell some? Tell her! I'm sure the Service Shoe Store on Mechanic street sells some!

Here, I saw this post from Michelle looking for a cooler. I KNOW Home Hardware sells them, so our local franchisee should be on top of that!


Now, nothing against Olivia, but I guess there are still people in this world who want to buy Crocs?? ...No idea who actually sells them, but somebody could make a sale!

With all these MIA Tweeters, it's nice to see someone using it properly. Susie is looking for a new phone ...observe:


Damage Control

Twitter can be useful on many fronts: you can also manage "crises'" through social media. Look at the following tweet of our friend Chase Wallace:

What the restaurant might see as good publicity turned bad. Look at what Chase's friend had to say about the restaurant:



Talk about a double-edged knife! Make sure you're on top of that, to reassure everyone of your food quality and the control and efforts made to sell nothing but the freshest ingredients in town :)

And, for the record, I've been to Guacamole Mexican Street Food restaurant many times and I can say it's delicious, and I'd have no worries about food safety - just someone crying wolf ...

You hear of great success through Twitter and great fails as well, but it's nice to be brought back to Earth and acknowledge that, even in the small town of Moncton, you can achieve marketing through social media!

Ad of the week

I must admit, it's simple but I like it. I guess when you have an unlimited budget for advertising, it's easier to try different things...


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Pierre Babineau is an MBA graduate from Laval University. Currently working as an Industrial Marketing Advisor at FPInnovations, he has worked in Canada, USA, South Africa and India in numerous positions such as International Development Agent, Head of Trade Mission, Director of Internet Marketing and an Independent Consultant for various companies.

You can reach Pierre Babineau on TwitterLinkedIn or on his personal website.

Friday, June 6, 2014

Social Media Marketing for Dummies - Part 1

According to Statistic Brain's research that was published in January 2014, the total percentage of 18-24 year olds who use social media is 98%. Overall, 11% of the world's population are active members on social media.

However, numerous companies are ignoring this marketing platform. You have to wonder why they are avoiding such a enormous accessible population, especially when the monetary investment is so limited!

I've only been in my current marketing consulting job for 8 months, but I'm starting to realize there's still important barriers for most companies to invest time in their social media presence. Here are a few aspects to consider when planning out your social media marketing campaign:

What is your goal?

Just like any other marketing campaign, you need to know WHAT you want to achieve.

Many companies join Facebook, post a few pictures, and then disappear for 4 months. And then, when I ask them "Have you ever considered social media marketing?", they'll answer "Ah yeah, I've tried it ...useless, never got anything out of it!"

Guess what - if you buy a time slot on TV, film a random video and send it out, do you really think you'll get an interesting ROI?

Listen, I know it's new technology, but STOP BEING AN IDIOT (is what I'd want to say but don't...).

If you're going to put some effort into your marketing, do it right! First thing's first, WHAT IS YOUR GOAL? Raise awareness? Get more likes on Facebook or more followers on Twitter? Drive more traffic on your website? Get more sales on your online store? Everything can be achieved, but they all take a different route to reach the desired outcome.

Oh yeah, and a little kicker on the side: social media presence will boost your search ranking within search engines, increase your reach and influence, help your overall branding, and plenty of other yummy stuff.

Great, I know what I want. What now?

Well, let's get one thing straight. Even if Facebook dominates the social media world with over 1.2 billion users, a company needs to do their research before starting a social media marketing campaign.

Time for a guessing game - which country has the most engaged population on social media (how many hours per month are spent per person, in average, in the country). USA? Canada? Maybe in the UK?

I had a client who wanted to sell in Israel. He told me there was no way social media would work - they're not in North America so they probably don't use it a lot like us.

Guess what - comScore's report has Israel #1 with an average of 11.1 hours per month back in 2011. Where was the USA? Not even in the top 10!


Now that we agree that social media is everywhere, let's get another thing straight: going on Facebook isn't always the answer!

Depending what your goal and your target audience is, there are a multitude of options. Whether it be Twitter, Pinterest, LinkedIn, Google+, Tumblr, Instagram, or even foreign sites such as Sina Weibo, Vkontakte, Renren or Odnoklassniki, the possibilities are numerous.

For instance, if you want to export to Russia: being a very populous country with engaged users, is Facebook the right choice? NO. Russia's #1 social media website is V Kontakte. Do your research people!

Once you know who your target audience is and which social media platform offers the greatest reach, you're on your way to create a whopper of a marketing campaign (speaking of whoppers, how great was the "sacrifice 10 friends, get a free whopper" Facebook promotion? ...yeah, Google it you millennium caveman!)

OK, sooo what now?


I usually tend to discuss this with the CEOs from the start - if you want to do a quick marketing campaign, just snoop around on your competitors' social media websites. You'll get a good idea of what to do to keep up.

If I'd finish my prep talk there, I'd be a pretty shitty marketing consultant eh?

The real good stuff is in thinking outside the box (I hate overused expressions...) which means you snoop on your competition to know what NOT to do. Unless you're selling blenders - better start blending some iPhones and golf balls to try and catch up with Blendtec!

You need to think of:
1. What is your goal?
2. What is your target audience?
3. How will you create something engaging to create interest?
4. How will you know if it's working?

This and much more coming next week!

Until then, here's the "Ad of the Week [that's not an actual ad but should be]..." - Enjoy! :)

original advertising 300x168 A photo definition of Originality

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Pierre Babineau is an MBA graduate from Laval University. Currently working as an Industrial Marketing Advisor at FPInnovations, he has worked in Canada, USA, South Africa and India in numerous positions such as International Development Agent, Head of Trade Mission, Director of Internet Marketing and an Independent Consultant for various companies.

You can reach Pierre Babineau on TwitterLinkedIn or on his personal website.

Tuesday, April 1, 2014

The Art of Viral Marketing

With April Fool's comes all of the hype for which company will win the marketing race. What company will create a buzz and raise awareness for their company?

Viral marketing is the best way to create awareness for your company. Reaching millions of people at the fraction of the cost of any other channel (TV, Radio or others).

Who can forget last year's "Introducing Google Nose" video, where Google employees discussed their newest Beta Launch of the "Search by Smell" feature (watch it by clicking this Link).

This morning, I woke up to this beautiful rendition of "The Lion Sleeps Tonight" (click HERE to listen) by Billy Joel and Jimmy Fallon.

Without talking about Jimmy's beautiful tie or Billy Joel's amazing voice, I am always astonished by the absurd amount of views a video can get in a small period of time. Then I got to thinking: what does it take to make a viral video?

Obviously, if you're somewhat famous and do something stupid (cue Rob Ford's 23 viral videos ...), it's easy to get noticed. However, how does an "average" company get a boost of awareness through viral marketing?

Before starting, here are some my favorites (and the links, in case you don't know them):
1) Volkswagen's The Fun Theory. Never heard of it? Check out The World's Deepest Bin (Link), The Piano Stairs (Link) and The Speed Camera Lottery (Link)
2) Dove Real Beauty Sketches...has anyone not seen it? (Link)
3) What about this awesome ad to promote the movie Carrie (Link)? 
4) WestJet's Christmas Miracle (Link) ...I remember everyone talking about this, both at family events or when spending time with friends. [Side note: Did you know they "kinda" stole the idea from KLM's "Surprise" ad from 2010 (Link)?]
5) Molson Canadian's Beer Fridge ... it just keeps getting better and better, started with the Canada Day ad (Link) and ran into the Olympics ad (Link). Why change a winning strategy?
List goes on and on, from "Will it Blend", Honda's "Pintermission", Old Spice's "Smell Like a Man, Man", etc. etc. 

So all of those videos are from big companies, and you're thinking it's impossible for an SME to create such a buzz. Check out Dollar Shave Club's video - BRILLIANT! (Link)

What makes a viral video?

Now, to important stuff.

If you looked at my "Top 5", you realize that there are some common areas as well as completely different approaches.

You have to follow the trends of the present time. When you look at Volkswagen's ads, they are about being more responsible, either by encouraging safer driving, exercise or reducing pollution. People can easily relate, and it creates a sense of engagement.

When you look at Dove's advertisement, it's all about true beauty, and making children feel good about themselves and limit the effect of advertising on their self-confidence. Honestly, who wouldn't want to create a buzz about that (other than Abercrombie & Fitch CEO Mike Jefferies ..) [For those who have never seen the video, watch it HERE]

Don't sell something - just create awareness!

This is something I tell all of my clients. If you're on social media, or any Internet platform outside of your website, DON'T TRY TO SELL SOMETHING! Your website is to sell your product or service. That's it!

People are on the Internet to have fun. They're on social media to be with friends. Nobody wants to hear sales pitches. So, where does that leave you?

First of all, become "part of the gang". Exchange ideas, discuss current events, explain new technologies ...pretty much do anything except advertise your products that are for sale! If the consumer likes what you have to say, they'll go check out your website which will sell your products for you.

Social media and everything involved, including viral marketing, should not be used in a "sales" tool. Look at Volkswagen's ads - do you see anything related to selling a car? 

Understand how viral marketing works

Yes, the idea behind viral marketing is that you reach a larger audience than usual by "loosing control" on the ad itself and letting it loose on the Internet.

However, you need to understand how to tap into all of the right channels to give it a good push to start it off.

Use social media. Every single one of them! Reddit, StumbleUpon, UpWorthy as well as FaceBook, Twitter and all of the rest. 

At the end of the day, you want some bloggers to pick up on the video and then they'll write about it which will reach a huge audience. Feel free to email the bloggers to get their attention. Tweet them too. Anything to catch their attention!

When should you post it?

Something else to consider is what day you post your video.

"People watch YouTube videos when they're at work. They read the news at work. Release your video on Monday or Tuesday to give it the whole week to gain momentum. Weekends are speed bumps" says Karen X Cheng on her blog, after her experience with her viral video Girl Learns to Dance in a Year.

Statistics will show that both active users and the amount of posts are higher at the start and at the end of the workday, which coincides with the arrival to the office and the last minutes before leaving the office. Weekends are dead weight, so make sure you time it right!


Product placement

Get other parties involved in creating a buzz and pushing the video.

What brand of clothing are you wearing in your video? Are you using a certain camera? Find reasons for companies to relate to your videos, and contact them. Some might share your video through their social media platforms, raving about how good the young gentleman looks in the video. Other may not want to be part of it. Try everything and everyone!

Make it short and sweet

Remember the KISS rule - Keep It Simple Stupid!

Don't over-do it. In this day in age, people have a short attention span. Get it done, and make it worth their time!

Get the most out of YouTube

The best way to become viral is to make it to YouTube's top page. 

This means that, within one of YouTube's categories, you want to be the most watched. When you post your video, consider this wisely - your video may fit in different categories, pick the one with the least competition!

The most important thing to remember out of all of this is the following:

Making a great video won't make it viral. You need to push it out and continue putting effort until the snowball effect takes over and helps carry the momentum!

With all this said and done, what is your favorite viral ad / your favorite April Fool's ad? 

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Pierre Babineau is an MBA graduate from Laval University. Currently working as an Industrial Marketing Advisor at FPInnovations, he has worked in Canada, USA, South Africa and India in numerous positions such as International Development Agent, Head of Trade Mission, Director of Internet Marketing and an Independent Consultant for various companies.

You can reach Pierre Babineau on TwitterLinkedIn or on his personal website.

Saturday, March 15, 2014

How a Volkswagen Ad Might Have Saved My Life





Firstly, I would like to apologize for not writing last week. I had nothing that felt worthy of posting, so I decided to remain silent.

This week, however, I have something very important to share with you.


The Story


For those who don't know it, I was in an extremely scary situation last week. On Wednesday, March 12th around 9PM, I got stuck in a snow storm driving back home.

I left Moncton NB as rain was falling. By the time I hit the highway, it turned to snow. By the time I arrived in Shediac, let's just say I wish I was driving a tank. Road conditions weren't extremely bad, but with the ice building underneath the snow-packed pavement, it was getting dangerous.

Smartest decision of my life? Instead of taking highway 11 North to make it home, I decide to take road 133 / 134. That way, if I were to swerve out of control, it hopefully wouldn't be head-on into fast-driving traffic on the highway.

Driving through 133 was fine, but as soon as I passed onto 134, I got a weird feeling in my gut. Suddenly, I was feeling nervous.

Still driving in a straight line, a light comes on - I'm skidding. Trying desperately to regain control, I can feel my car sliding to the right although my wheels are locked to the left. Nothing to do, so I brace for impact.

And boys, did I get my money's worth!!

Bounced off the snow, spun to the left, and before I know if, my car is flipped to it's side in the middle of the road.

Thank you VW!


Now, at this precise moment, I somehow feel in complete control, not panicking ...until I realize I'm sideways in the middle of the road during a snow storm!

What's the first thing that comes to mind? THIS TV commercial I saw a couple of years back.

What were the first 4 things I did, in order, within the first 15 seconds of being trapped in my car?
1. Stopped the car (it would've damaged my engine if I had not)
2. Unlocked my doors (if I pass out, always nice to make sure people can get into the car)
3. Turned on my hazard lights (hoping I don't get slammed into by a passing car)
4. Called 911 (stupid phone has no signal - SERIOUSLY!?)

Might seem like common sense, but I guarantee you that I would have never thought of that in a million years if I had never seen the commercial.

For me, I was very lucky in my bad luck - the proof is that I'm writing this right now.

After less than a minute, a car pulled up and a ma climbed through the passenger door to help me get my seat belt off and pulled me out of the car to make sure I didn't get hit by a passing vehicle. Doesn't seem like much, but when he climbed into the car it started rolling upside down towards the ditch, but he never thought about it twice and got me out of there faster than I could grab my jacket (which kinda sucked, since I then froze my butt off for the next hour...).

To that man whom I forget his name (I guess the nerves got to me) and his girlfriend who was on the phone calling 911, thank you for stopping in the freezing cold to help me.

To the woman who pulled up next to make sure I was alright, and that her car wouldn't start afterwards (no good deed goes unpunished), a shout out to you as well!

And finally, to Volkswagen for making this commercial. I spoke about responsible marketing a couple weeks back, and I'd be damned if this isn't a great example. They're flaunting their car while helping others, and for that I thank you!

Please share this with your friends and family, as I can say first-hand that a crash happens without warning, and I am forever grateful of seeing this TV Ad - it can literally save your life!



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Pierre Babineau is an MBA graduate from Laval University. Currently working as an Industrial Marketing Advisor at FPInnovations, he has worked in Canada, USA, South Africa and India in numerous positions such as International Development Agent, Head of Trade Mission, Director of Internet Marketing and an Independent Consultant for various companies.

You can reach Pierre Babineau on TwitterLinkedIn or on his personal website.


Friday, February 28, 2014

Network like a King


As far back as I can remember, teachers in my business classes (at least the teachers that were good ...and every student reading this would agree some teachers are "questionably qualified" for their jobs) would always say that networking is sooooo important.

Throughout my BBA at Moncton University, my networking effort was, *cough*, limited. Why would I waste my time talking to some old, random guys about their businesses? What in the world could that actually give me? The answer: it can literally give you every advantage in the world!

Let me tell you something: The very first thing, and the most useful thing I learned through my experience as an MBA student at Laval University (and especially within the Missions commerciales de l'Université Laval organization) is the importance and the benefits that come from proper networking efforts. Since my un-intended return to Moncton back in September, my networking efforts have gone up by 100%, and the outcome is insanely positive. What kind of benefits am I seeing in such a short period of time? Multiple job offers, numerous invitations to "invitation only" networking events [like the Rolls Royce of the networking world ...sounded cooler in my head] and so many new contacts in every corner of every industry that's present all over the Province.

When I see young business students waste their time sleeping, partying, watching TV and "studying", I feel like kicking them in the *ss, tell them to get out there, learn about the "old guys'" experiences and develop their network.

Again, that would be me being a hypocrite since I've never done it back then. But why shouldn't I help them avoid the mistakes I've made? Well, here's me taking a shot at it: GO NETWORK !!!!!

Why should I go to networking events? Why is it so important?

Gain knowledge in random industries
Listen, we all have preferences in life, and we all dream of working for the NFL's marketing department, or as a photographer for Playboy magazine,but let's be honest: for the average guy, that (unfortunately) won't happen. So why not learn about everything else in life? At such a young age, your brain is like a sponge. Use it at the fullest of its capacities.

I've worked in so many random industries - from a sports equipment salesman, to forestry, going through transportation facilitators for children with limited mobility, selling trailers and working for the government [a little self-advertisement here: check out my full profile: LinkedIn or my personal website]. Some of the industries, I didn't like as much as the next. But guess what - there is no such thing as learning something useless!

I like to know plenty of random facts, and guess what: it's GOLD in a job interview! When someone talks about their company, and you have absolutely no idea what he's talking about, don't avoid the subject - he is the most important resource you could possibly have! ACTIVELY listen to their story, get their business card, and never shy away from telling them your story of why you're so gosh darn great and anyone who hires you will be beyond happy that they took a chance on a young graduate. And hey, you never know when you'll need someone who's a molecular biologist or a storage bin manufacturer!

Build your network (aka GET A JOB)
In case you haven't noticed, the job market is tough. Nobody can get a job out of college and/or university, and it's impossible to get a good job.

FALSE

First of all, you're a recent grad - you don't get a good job, you get a first job!

Secondly, the job market isn't that tough. People just don't know how to find a job. Sitting at home behind your computer, looking at Kijiji ads and listings on Monster.com won't get you very far in life.

Stop being lazy, and make a name for yourself. Sending a Resume through an info@company.com address won't get you very far. Everybody is able to sell themselves better in person than on a piece of paper. And guess what - networking events are filled with company CEOs, HR personnel and management-level employees. They are literally sitting there, waiting for you to come over and sell yourself. And guess what - if you listened to what the storage bin manufacturer said, you can impress the production manager from the filling cabinet production plant!

[Side note: I hear so many of my friends complain that they're struggling to land that great job, their career starter. Don't wait for that job, you're ruining your self-brand by adding a huge gap between your graduation date and God-knows-when you'll actually get that perfect job that is impossible to get. Anyone who's ever asked me, I've given them the same advice: apply everywhere for 2 weeks. Take in the job offers, and take the best that is currently available. You'll work, make money, and gain experience. How often do you hear "I'm sorry sir, you don't have enough experience for this position"? Guess what: That first "shitty" job will get you that experience. So stop waiting for a perfect job to fall on your lap, put some working boots on, and go work for what you want!]

The most important thing out of all of this is that everyone you meet, if you make a good impression, WILL remember you! I've met some businessman who I see once every couple of years, and they always remember my name. So when his friend, the owner of the company across the road, is looking for a consultant, guess who's going to pop up in his mind - MOI.

Make friends - the good type!
Listen, we all have the beer-chugging, party animal, no sleep required friends from university. And guess what: if you want to make a career out of your 7 years at university and your $60,000 student debt, you need to get rid of them. Maybe that's harsh, let's try that again: you need to see them in moderation, and in a non-public setting. Better?

Don't get me wrong, I love my friends, but at a certain point in life, everything around you becomes a part of your image and your self-brand. So getting tagged in a Facebook picture with 6 shirtless guys (with 2 of them having questionable stains on their pants) and a keg with 13 empty beer cans and a bong next to you probably won't impress the client you're trying to close a deal with or the owner of the financial planning institute down the road.

Enjoy your youth - I've done more than my share of partying, and I think most people who've I've met throughout my university life would agree I would rarely shy away from a beer or two. But know when you need to transition into the "real" life. I see too many graduate that don't grasp this concept quickly enough and burn down bridges. The business community is small and trust me, EVERYONE talks. So put your best foot forward every time you meet someone because you never know who he knows that might know a guy who knows the HR person at that company that could use a professional, smart, handsome young graduate!

Take the opportunity to also speak with the younger crowd at these networking functions. Chances are they are in the same shoes as you, looking for a break into the real world and hoping to build a company and rule the world in the next 5 years (ambition, gotta love it!). No matter what their education background, you never know where they'll be in 10 years from now. Make sure you're on their good side, before they become a big-shot lawyer or a buyer for one of your clients! Plus, spending time with young minds that are on the same wave-link as yours can lead to great friendships and perfect business partners down the road!

Where do I find these epic networking events?

Now that you see why you NEED to be networking, it gets interesting. So many choices...

In case you didn't know, most cities have a Chamber of Commerce (for my friends in Moncton and Quebec) which is a great place to start. They'll have their usual events (morning networking, After-5's, etc. ). These are all great, and should be a must for any business student or graduate, even after having found your first job (you have a bit of experience, so look for the break you've worked for to go from "first shitty job" to "career starter").

Something else that's a goldmine is training seminars. The Chamber of Commerce will offer some, while companies and government entities will also offer various sessions on a multitude of subjects. And guess who attend these training seminars - business people! If the networking at these events doesn't seem sufficient to go, you'll even learn something!

[Another little moment of in-blog advertisement: There's a great seminar coming to New-Brunswick at the end of March - NB Export Awareness for New Exporters, from March 24th to 28th. I will be one of the speakers, giving an introduction training session on Social Media Marketing. We're hitting all 5 "major" cities in NB. Learn more HERE or Register HERE!]

If you want to find a job in a specific field or industry, then go to industry-related activities. Trade shows are definitely the place to be, as everything from SMEs to large corporations, related associations and organizations will be present. Everyone in these events are key contacts, since they know everyone in the industry and can be such an enormous help to find the right opportunity for you.

Finally, networking can be done anywhere:
-  In the airport or on the plane: This is actually a golden opportunity. Since many important businessman are impossible to get a hold of because they are always so busy, finding them waiting in an airport lounge is the perfect opportunity to talk to some busy people on their down-time. If you sit down next to someone on the plane, ask them about themselves. Ask about the book their reading, or discuss the issue of Canadian Business they're reading.
- In Starbucks: Find someone in a suit, reading the business section of the newspaper. Yes, he might sound annoyed that you're ruining his morning "caramel macchiato, venti, skim, extra shot, extra-hot, extra-whip, sugar-free" ritual, but as long as you're trying you might fall on the right person eventually, and that's worth a shot!"
- Gym: Everyone knows a healthy body is needed to keep the brain running! Find someone doing cardio and  reading the business section of the newspaper or a business-related book and ask them about it.
- ...

Bottom line: If you're a business student, you need to get out there and network. You're life should revolve around networking, and you should treat everyone and anyone as potential bosses, clients, investors, references, associates, buyers, sellers, partners, suppliers, distributors, employees, shareholders or babysitters. Just don't wait too late to start!

PS: If you want to meet up for a coffee to talk, let me know. I'm always open to starting new relationships and grow my network... as long as you're paying!

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Pierre Babineau is an MBA graduate from Laval University. Currently working as an Industrial Marketing Advisor at FPInnovations, he has worked in Canada, USA, South Africa and India in numerous positions such as International Development Agent, Head of Trade Mission, Director of Internet Marketing and an Independent Consultant for various companies.

You can reach Pierre Babineau on TwitterLinkedIn or on his personal website.

Monday, February 17, 2014

What Grinds My Gears!





Do You Know What Really Grinds My Gears? 


Yeah, I've watched a few Family Guy episodes, but I think it's the perfect expression for what I have to say about irresponsible marketing!

Is there such a thing as "Responsible" and "Irresponsible" marketing? Yes, I truly believe there is!  Marketing is the efforts put forward by a company to sell themselves. Marketing is a tool to reach the mass and give reason to why you are better than the rest. Marketing is meant to communicate your differentiation advantage in the most original and clever way possible to the consumer. That's why I love marketing - it's constant competition to be the best and become the reference in your industry. In the ever-changing landscape of our global business world, companies need to be on their toes and react quickly to what's new... They absolutely need to be two steps ahead, or else they'll miss too many opportunities and get buried by their competition before being able to say "Hakuna Matata" (there are reasons to be worried!). However, when a company structures their message in a way to alter the consumers' perception  in an unfair and, more importantly, in a dishonest and unethical way by playing on the population's ignorance, I find it plain wrong.

Special Shout-Out: The BEAUTY...

Before going further, I have to give a big shout-out to P&G's ad campaign running through the Olympics "Thank You, Mom". I saw it on TV while writing this article, and I just love the emotional aspect to it and how people can easily relate. It's meant to increase brand recognition, and gives credit where credit is due...to the moms, and the athletes. EVERYBODY knows who P&G is [or some people might still live under a rock?], but their past advertisements have had some tough criticism (I really liked Bruce Goldman's article titled "P&G's Olympics ad campaign could destroy its reputation", worth a read...after you're done reading mine, of course!). As Mr. Goldman mentions, I hope people don't get tired of seeing ads that touch us and pays tribute to our moms, whom we owe a lot and some times don't say it often enough (*Love you mom!*), but most of all I appreciate the fact that they're not trying to push their products down your throat, like H&R Block (cue the transition)...


...and The BEAST!

When I was in Las Vegas a couple of weeks ago, I kept seeing the H&R Block "Get Your Billion Back, America" ads (watch one of them here). At first, I thought "Wow, that's a lot of money" (my moment of ignorance, yes it happens to the best of us). But then, after seeing the ad 14 times in an hour (HATE that), I started thinking of what $1B actually means for America. Well, according to Ask.com, you're looking at around 140 million citizens who are filling income tax reports. So, with the help of a strong math background (and a calculator), I was able to determine that each citizen filling their tax return is "losing" an average of $7.15 each year.

Now, I have no problem with a company trying to sell their services, or convince the consumer that they have the best offering out there. I mean, come on, I'm a marketing guy!

However, I really don't like when a company bases their marketing campaign on, shall I say, the average consumers' lack of knowledge and ignorance (and I mean that in the nicest way possible).

Honestly, how many people will see that ad and say "Oh crap, I have a part of that $1 000 000 000! I need to get my money back - HONEY, CALL H&R BLOCK!... START THE CAR!".



Clearly, if I said "The average citizen who fills out their own income tax return misses out on $7.15 each year", would you feel the urge to cough out $60+ [I'm pretty sure $60 is in the ballpark?] to sit down and get someone to do your taxes for you? To sit there, watch them use basically the same software you're using at home, do the same thing you're doing, and literally gamble and hope that you did a bad job last year and this guy (or girl) will be able to find enough deductions to both pay for their $60+ fee AND make you come out ahead at the end of the day?

Between you and me, not a chance unless I absolutely have to. And I'm not saying their services aren't useful, far from it! I for one will be going to H&R Block this year for my tax return!

OK, so now I sound like a hypocrite. But here's the thing - when your taxes are complicated, I'd rather be safe than sorry. Don't want the CRA knocking at my door in a few months wondering why I forgot to mention a few lines of revenue!

Plus, if you're clueless about income taxes, no harm in going to see a specialist who can offer these services. That's why service jobs exist! Just don't expect to walk out of there $10,000 richer - just a question of managing expectations, something their ads have overblown by a mile and a half.

bad-customer-service-cartoon

In case someone from H&R Block is reading this: Listen, as a consumer, when I see your ad, I'm thinking I should go see you because you're going to make me a lot of money. That's what you want your ad to create as expectation, right? You're advertising a BILLION bucks, but your true offering on average will be, what, $8? [I rounded off upwards to make it seem less sad] But what happens when I leave your offices, with no "extra" money, and a $60 bill? Do you think I'll be a satisfied customer? Do you truly believe I'll be back next year? What will you do then to bring me back - tell me you're giving away a unicorn to everyone who comes in?

Basics of marketing - and it doesn't get more basic than this! The cost of retaining a customer is far less than recruiting a new customer. When I see this ad, I see it as a short-term solution to the problem of people realizing they don't need you, and a desperate attempt to make a quick buck. Not sure how you think this will do anything else except hurt you on the long term? And I'm just really not sure you're doing it right...but hey, that's just my opinion, you keep doing what you're doing, and best of luck with the unicorns!













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Pierre Babineau is an MBA graduate from Laval University. Currently working as an Industrial Marketing Advisor at FPInnovations, he has worked in Canada, USA, South Africa and India in various positions such as International Development Agent, Head of Trade Mission, Director of Internet Marketing and Independent Consultant.

You can reach Pierre Babineau on TwitterLinkedIn or on his personal website.

Friday, February 14, 2014

Why Traveling is Important for Every Business Student (if you want to be successful...)



Hello world!

Since this is a first in the blogging world for me, let me give you a quick idea of who I am. My name is Pierre Babineau, 24 years young, and I am an Industrial Marketing Advisor with FPInnovations in New-Brunswick. I'm from East Coast Canada, a proud Acadian, and an avid fan of the Montreal Canadiens. I graduated from Université Moncton (BBA - International Management) and followed it by going to Laval University (MBA - Marketing), where I recently graduated.

I've been debating on starting a blog over the past couple of years, but lack of time (and mostly procrastination) has kept me silent. However, after my last business trip to the USA, I had so many things to say and ideas going through my mind that I decided to use this platform to express what I have hiding inside of me. It will be based on marketing, but I'll be all over the place to keep you all guessing. Eventually I might actually discuss something marketing related...

First thing I have to say with this blog: Students, you HAVE to TRAVEL!

Traveling is so much more than a vacation. To be honest, my traveling experiences are far from relaxing, and I do not consider them vacations at all. Leaving your country and visiting other countries - and more importantly, living in a new, unknown environment and learning how cultures are incredibly diversified - is key to reaching higher peaks in your career. Why? Easy:

1. Traveling will open your mind to bigger problems than the ones you see in your day-to-day life.

I'm from Moncton, New-Brunswick, Canada. You're done checking Google Maps? OK. In this small city of less than 200 000 citizens, we see certain problems (both from our society and our political system). However, leaving my nest and visiting countries like Mexico, Poland, Estonia, South Africa, India or China opened my mind to where the true, larger problems lie. Whether you want to discuss over-population, discrimination, pollution, poverty, drugs, prostitution, or ever access to clean water and education (etc. etc.), seeing it with your own eyes will help you understand how important these issues are and why we, as the global society, need to work together and address these.




2. Traveling will help you understand what is the thought behind "Capitalism 24902".


Not sure what it is? Can't blame you. It hasn't really caught on yet, but I believe it's worth looking into. Sir Richard Branson (for those who don't know, he's the brain behind the Virgin Empire) has discussed this project in both "Screw Business as Usual" and briefly in a chapter in "Like a Virgin: Secrets They Won't Teach You at Business School", both books which should be read by any entrepreneur enthusiast. To make it short, "It means reinventing how we live in the world to create a far more balanced, healthy, and peaceful place". If you don't know what the problems are globally, how can you join the movement? And trust me, if Sir Branson says that's the way the business world is going, you better join it and not fight it!




3. Traveling helps you grow as an individual.


When you travel, you develop numerous important traits that will help you all along your life, both personally and professionally. Among other things, you will become resourceful, independent, confident and open-minded. Who doesn't want that?




4. Traveling will help you become an international citizen.


Logging into Facebook, you will have posts from 40 different countries from every timezone in the world. You will force yourself to learn basics in multiple languages. But most importantly, you will develop your global network! Once you enter the workforce, you will quickly realize that having contacts in every country is an important asset, since you will eventually be working with more countries than you can count on your hands ...and feet!




5. Traveling will make you a better leader.


Through everything, you will also quickly grasp cultural impact in everything around you - something that will be vital when you become a leader in a multicultural environment. Since the global community is becoming a norm in most business models, and to have staff from different cultural backgrounds is inevitable, you need to be able to understand and manage every employee to keep them happy. I'm not saying you will become an expert after a 2-month trip to China, but you will gain important knowledge and an edge over your competition. 




Listen, traveling can be expensive. And I'll talk about that next week. But all I can say is, if you're a business student, and you've never left your backyard, you will have a tough time once the global marketplace comes knocking on your door. So get out there, forget your comfort zone, and become a better you - one country at a time!

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Pierre Babineau is an MBA graduate from Laval University. Currently working as an Industrial Marketing Advisor at FPInnovations, he has worked in Canada, USA, South Africa and India in various positions such as International Development Agent, Head of Trade Mission, Director of Internet Marketing and Independent Consultant.

You can reach Pierre Babineau on Twitter, LinkedIn or on his personal website.